The Product

Empowering players to pause

PlayPause® provides an efficient way for operators and regulators to enhance their responsible gaming programs across multiple states. Sports leagues can also use PlayPause® to manage their integrity policies – from their own databases – without the need to share any personally identifiable information.

A modern self-exclusion tool with nationwide, cross-operator coverage

Advances the effectiveness of self-exclusion
Designed to support consumers who identify themselves as needing assistance in taking a pause, PlayPause® is a preventive technology tool for problem gambling.
Unites the industry's approach to consumer well-being
PlayPause® creates a central repository of self-exclusion lists across states and brands. Individuals only register once and the protection they request follows them wherever they go.
Saves time and headcount and ensures no one slips through the cracks
Compliant with state-to-state requirements, PlayPause® becomes the centralized repository, linking multiple lists and state-specific requirements together in one place.
Is built with data privacy and consumer protection at its core
PlayPause® facilitates the de-identification of individuals, meaning personally identifiable information is not collected, stored or kept. Operators connect to a central repository of de-identified individuals in real-time, facilitating the blocking of wagering while never accessing personal data.

PlayPause® is an information-sharing tool, centered around self-exclusion and impermissible bettor policies, where all industry stakeholders — consumers, operators, regulators and sports leagues — contribute de-identified data to a national repository to ensure those who need to take a pause or be precluded from placing wagers, can easily do so.

Key capabilities behind PlayPause®'s advanced technology

  • De-identifies Know Your Customer (KYC) information to securely and accurately analyze online users.
  • Enables operators to generate a unique hash of a user when KYC verification is completed.
  • Stores metadata with customizable information such as cooling off dates, expiration dates, etc.

Core Technology

  • A universal, cross-state, cross-operator solution for individual identification and tracking.
  • Involves no sharing of personally identifiable information (PII), for easier security framework compliance.
  • Submitted as a custom field across IXUP's desktop and mobile Software Development Kits (SDKs), and Solus solutions.
  • Generated and returned in response to successful KYC checks.

A set of APIs for operators and regulators to facilitate the sharing of encrypted exclusion data

Consumer interface

Frictionless interface for players to enroll or request removal from an exclusion list.

Regulator interface

Intuitive control center interface for regulators to reject or approve a removal, if applicable.

Advanced technology to better protect consumers and enhance responsible gaming

Contact us to learn more

Join the responsible gaming movement!

Ask anything about PlayPause®, implementation steps, or anything else. We are here to help!
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© Copyright 2022 PlayPause®

Important

Please note that PlayPause is an initiative for nationwide self-exclusion.

We are in the early-stages of launching with state regulators and operators.

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